Booking Terms

I recognize and understand that the SERVICES offered by The Woods Laser Tag (further known as “Woods Laser”) may involve certain risks. Those risks include, but are not limited to, the risk of injury resulting from possible malfunction of the equipment used in the SERVICES or injuries such as tripping, falling or slipping. In addition, I recognize that the exertion of the SERVICES could result in injury or death. I understand that The Woods Laser Tag operates outdoors and that elements such as the landscape, solar visibility and weather are not in the control of Woods Laser, their directors, officers, employees, agents, and representatives (all of whom are hereinafter collectively referred to as the “RELEASEES”).

Despite these and other risks, and fully understanding such risks, I wish to use the SERVICES and hereby assume the risk of using the SERVICES. I also hereby hold harmless the RELEASEES and indemnify them against any or all claims, actions, suits, procedures, costs, expenses (including attorney’s fees and other expenses), damages, and liabilities arising out of, connected with, or resulting from using the SERVICES, including without limitation, those resulting from the manufacture, selection, delivery, possession, use, or operation of the SERVICES.

I hereby release the RELEASEES from any and all liability, and I understand that this release shall be binding upon my estate, my heirs, my representatives, and assigns. I hereby accept all responsibility regarding the use of the SERVICES, including the injury or damages of all parties and my guests that use the SERVICES during my reservation; or injuries or damages of all parties and my guests following the use of the SERVICES.

 

In consideration of using the SERVICE, I hereby agree as follows:

  1. TO WAVE ANY AND ALL CLAIMS that I have or may in the future have against the RELEASEES;
  2. TO RELEASE THE RELEASEES from any and all liability from any loss, damage, injury or expense that I, all parties, or my guests may suffer or that my or their next of kin may suffer as a result of my rental of the SERVICES due to any cause whatsoever, INCLUDING NEGLIGENCE;
  3. TO HOLD HARMLESS AND INDEMNIFY THE RELEASEES from any and all liability for any damage of property of, or personal injury to, any third party, resulting from the rental of the SERVICES;
  4. TO REIMBURSE THE RELEASEES of total replacement fees, plus administrative fees and applicable court fees paid by the RELEASEES to recover the fees for any damaged or unreturned equipment or supplies;
  5. TO OBTAIN AND POSSESS any necessary permits or insurance as required for my event. (Important: The Woods Laser Tag does not provide Certificates of Insurance to clients for their specific event);
  6. That this AGREEMENT shall be effective and binding upon my heirs, next of kin, executors, administrators, and assigns, in the event of my death.

 

Additional Terms & Conditions (Birthday Parties, Group Functions, Team Building Events, and Mobile Services):

 

  • Player Requirements: I understand that players must be 8 years of age or older to participate in the Laser Tag experience. Players must be able to hold, carry, and operate the Laser Tag equipment without assistance. Players that do not meet the Player Requirements will not be allowed to participate in the Laser Tag experience. In the event players do not meet the Player Requirements, alternative equipment may be used at the discretion of Woods Laser Management. Reservations that are submitted with false information are subject to no refund or cancellation, and all reservation fees will be due. I understand that providing false information while making a reservation is considered misrepresentation under the law.

  • Security Deposit: I understand that a Security Deposit towards the total booking fees may be due to hold the reservation. Security Deposits are due immediately upon approval of the booking request. If the required Security Deposit is not paid within 3-days of the submitted reservation request the reservation will be canceled without further notice.

  • Cancellation Policy (Birthday Parties, Group Functions and Team Building Events): I understand that the event reservation can be canceled without penalty up to 7-days prior to the reservation date. Reservations canceled with less than 7-days notice will be subject to no refund of the Security Deposit. Cancellation reasons such as, but not limited to the following will not be approved: light weather conditions, poor planning by the event planner, low number of attending guests, inappropriate space to operate the event, etc. Cancellations are subject to The Woods Laser Tag Management approval.

  • Inclement Weather Rescheduling Policy: In the event the reservation cannot operate due to severe weather (such as: thunder storms, aggressive rain/snow/ice/wind), the Security Deposit amount will be credited to the event planner for rescheduling of the event or any other service offered by The Woods Laser Tag; the credit is valid for 60-days (the credit must be applied to a reservation or used within 60-days from the date of the original event). Reservations rescheduled due to inclement weather will be subject to no refund of the Security Deposit. Rescheduling due to inclement weather is subject to The Woods Laser Tag Management approval.

  • State of Emergency Policy: A total refund of the Security Deposit will be returned to the event planner in the event the reservation cannot operate due to a State of Emergency declared by a government body including a virus or disease.

  • No-Shows: No refund will be available to groups that no-show or provide no notice for a reservation. The credit card on file will be charged for the remaining amount of the reservation.

  • Rescheduling Policy: I understand that the reservation can be rescheduled without penalty up to 7-days prior to the reservation date. Reservations rescheduled with less than 7-days but more than 72-hours notice will be subject to no refund of the Security Deposit; the fully amount of the Security Deposit will be credited with no cash value to the rescheduled date (the credit must be applied to a reservation or used within 60-days from the date of the original event). Reservations rescheduled with less than 72-hours notice will be subject to no refund, no credit of the Security Deposit and the credit card on file will be charged for the remaining amount of the reservation.

  • Security Deposit Credits: A Security Deposit credit cannot be used a second time and should a rescheduled reservation be rescheduled a second time, no credit will be available. Exception: Inclement Weather and Virus and Disease reasons as outlined in our policies. Credits must be applied to a reservation or used within 60-days from the date of the original event.

  • Statutory Holiday Fee: I understand that there will be an additional fee of $115.00 per hour applied for Birthday Parties, Function and Mobile reservations scheduled on Statutory Holidays (such as, but not limited to: Family Day, Good Friday, Canada Day, Labour Day and Thanksgiving).

  • Virus and Disease Rescheduling Policy: In the event the reservation cannot operate due to illness or injury of a virus or disease (such as: Coronavirus, Monkeypox, seasonal flu), the Security Deposit amount will be credited to the event planner for rescheduling of the event or any other services offered by The Woods Laser Tag; the credit amount is valid for 60-days (the credit must be applied to a reservation or used within 60-days from the date of the original event). Reservations rescheduled due to illness of a virus or disease will be subject to no refund of the Security Deposit. Cancellations due to illness of a virus or disease is subject to The Woods Laser Tag Management approval.
  • Mobile Reservation, Travel Fee: I understand that there is a Travel Fee for reservations not booked at The Woods Laser Tag's venue. The travel fee will be calculated at $0.60 per kilometer round trip.

  • Mobile Reservation, Event Location Good Condition Policy (If Applicable): I understand that by using a location facilitated by me (the Event Planner), that I must ensure the event location is in good condition to host my event at. This includes it being free of hazards, elements of danger (including, but not limited to: tripping, slipping and falling hazards) and must be free of animal excrement. I understand that The Woods Laser Tag will not set-up their equipment or operate their services at a location that is not free of hazards, elements of danger, or free of animal excrement. I agree that if The Woods Laser Tag team members arrive for my event and the event location is not in good condition as described above, that the total invoice amount will still be due in full, even if The Woods Laser Tag does not provide their services as a result of my failure to ensure the event location was in good condition for my event. If the total invoice amount was paid in full prior to the event, no refund will be issued as a result of any failure to ensure the event location is in good condition for an event. If the total invoice amount was not paid in full prior to the event, the remaining invoice amount is to be paid in full within 5 days of the event. Failure to pay the invoice amount in full will result in the invoice amount and other related fees being claimed against me through civil action under the laws of British Columbia. The Woods Laser Tag team members may authorize an event start time to be delayed to give the Event Planner an opportunity to meet this requirement. If The Woods Laser Tag team members authorize this delay, there will be an additional fee of $50.00 for every 1-30 minutes that the event is delayed. The approval for a delayed event start time will depend on the available schedule of The Woods Laser Tag team. A delayed event start time is not guaranteed.

 

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